Privacy policy.

Last updated: 10 August 2025

Seed & Story (“I”,“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information.

1. Information We Collect

We may collect:

  • Contact details – your name, email address, phone number, and business information.

  • Service information – information about your business and marketing accounts necessary to provide our services.

  • Website usage data – collected via cookies and analytics tools to improve our website and services.

  • Payment information – when you purchase services (processed through secure third-party providers).

2. How We Use Your Information

We use your personal information to:

  • Respond to enquiries and provide services.

  • Set up and manage marketing campaigns.

  • Send updates or communications (you can unsubscribe at any time).

  • Improve our website and services.

  • Comply with legal and contractual obligations.

3. Sharing Your Information

We do not sell your personal information. We may share it:

  • With trusted service providers who assist in delivering our services (e.g., contractors, marketing platforms, payment processors).

  • Where required by law.

  • With your consent.

4. Cookies and Tracking

We use cookies and similar technologies to:

  • Improve website performance.

  • Analyse how visitors use our site.

  • Customise content.

You can disable cookies in your browser settings, but some features may not function properly.

5. Data Security and Storage

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. No method of electronic storage is 100% secure, but we use industry-standard safeguards.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of your information, unless we are required to keep it by law.

To exercise these rights, contact us using the details below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.